Mailamber FAQ: frequently asked questions
In short
Mailamber is a local-first email client for Windows and Android. Your email stays on your devices, the Free plan is free forever, and it works with Gmail, Outlook, PEC and any IMAP mailbox.
Where is my email stored?#
On your PC and your phone, and on your provider’s server as always. Mailamber downloads it directly from your provider and stores it locally: Mailamber’s servers never receive or read it. How it works.
Is Mailamber free?#
Yes, the Free plan is free forever, not a trial: 1 mailbox, 1 device, search, tracker blocking, attachment antivirus and selected AI features. Plus costs €2.99 a month and Premium €5.99 a month, with a discount on yearly billing. Plan comparison.
Which systems does it run on?#
On Windows 10 and 11, 64-bit (x64 and ARM64), and on Android via Google Play. macOS and iOS apps are on the roadmap.
Does it work with Gmail?#
Yes, with a Google app password: step-by-step guide. Google Workspace accounts work too, if the administrator allows app passwords.
Does it work with Outlook, Hotmail and Microsoft 365?#
Yes, with the Sign in with Microsoft button, with no password and no server setup: guide.
Does it work with PEC?#
Yes: Aruba PEC, Legalmail, Postecert and other providers. With Plus and Premium, acceptance and delivery receipts are automatically matched to every PEC you send. PEC guide.
Can I use it on my PC and phone at the same time?#
Yes, with the same Mailamber account, within your plan’s device limit: 2 with Plus, 5 with Premium. Your mail stays in sync because both read the same mailbox. Details.
Does Mailamber read my email for AI or advertising?#
No. There are no ads and we don’t sell data. AI only runs with your consent and only for the features you use, sending just the text that feature needs; the content isn’t stored or used to train models. AI and privacy.
Can I import email from another program?#
If your mail is on your provider’s server (IMAP), just add the mailbox: Mailamber downloads all of it, folders included. Archives stored only locally by other programs (for example PST or MBOX files) can’t be imported yet.
How do I know if an email has been read?#
Turn on ✓✓ Track in the message you’re writing: you’ll see ✓ on delivery and ✓✓ when it’s opened. Read receipts.
Which languages is it available in?#
The apps and website are in Italian, English, Spanish, German, French and Portuguese. On the PC you can also change the language from the command palette with Switch language.
Can I cancel anytime?#
Yes, in two clicks from your account area: your plan stays active until the end of the paid period, then you go back to Free without losing anything on your device. Within 14 days of buying each subscription (the plan or an add-on) you can ask for a full refund. Payments and refunds.
How do I contact support?#
With Plus and Premium, open a ticket from your account area (Premium gets priority). Everyone can write to support@mailamber.app or use the contact form.