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Smart Priority: important messages at the top

2 min readWindowsAndroidAll plans

In short

Smart Priority pins urgent unread messages, deadlines and payments to the top of your mail, in the “Front & center” section. On the PC it runs on local rules and is on by default; AI refinement is optional and requires your consent.

On this page
  1. What does Smart Priority do?
  2. Does it work without AI?
  3. What does “AI priority” add?
  4. How does it work on Android?
  5. How do I turn it off?

Smart Priority is included in every plan, Free included.

★ Front & center
Laura ContiReply now
Thursday’s meeting
Bianchi & PartnersDeadline soon
Renovation quote
Demo SupplierPayment
Invoice no. 0427
Illustration with sample data

What does Smart Priority do?#

It analyzes unread messages and highlights the ones that need your attention in the Front & center section, at the top of the list. Each message gets a tag:

  • Reply now
  • Double-check
  • Deadline soon
  • Payment
  • Important

Once you read the message, it leaves the section and goes back to its place in date order.

Does it work without AI?#

Yes. On the PC, Smart Priority uses local rules that recognize requests, deadlines and payments in Italian and English text, right on your computer: nothing leaves your device. It’s on by default; you’ll find it in Settings → Mail → Front & center messages (Smart Priority).

Settings
General
Appearance
Notifications
Mail
Smart spaces
Privacy & security
Artificial intelligence
Updates
Help
Account & plan
Mail
Tracking and mail priority
✓ Saved
This month’s usage
312 of 500 tracked emails
With Tracking Pro: link clicks and unlimited tracking
Track sent emails by defaultWhen on, every new message starts with tracking on; either way you can turn it on or off for each message with the ✓✓ button in the composer. Delivery (✓) and open (✓✓) status for the emails you send, with a notification on first open. Uses an invisible pixel: inform your recipients where regulations require it. Monthly limits per plan; on the Free plan tracked emails include the Mailamber signature.
Front & center messages (Smart Priority)Unread messages that matter — urgencies, deadlines, payments — pinned on top with tags and colors. Works with local rules, right on your computer.
AI priorityOptional, on every plan: for new messages the local rules can't decide, sender, subject and a short excerpt are sent to the AI to refine the tags. When off, everything stays on your computer.
Illustration with sample data

What does “AI priority” add?#

AI priority is optional and off by default. When you turn it on, for new messages the local rules can’t assess, Mailamber sends the AI the sender, subject and a short excerpt to refine the tags. It uses only free AI models, is available on every plan and doesn’t count toward your AI limit. Before you turn it on, the app asks for your AI consent.

How does it work on Android?#

On the phone, Smart Priority is turned on in Settings → Features and is off by default. It uses AI: it sends the sender and subject of new unread messages, automatically a few times a day, even with the app in the background. Before you turn it on, the app shows you what gets sent and asks for your consent.

How do I turn it off?#

Switch off the toggle in Settings: the Front & center section disappears and your mail goes back to plain date order. If you withdraw your AI consent, AI priority switches off immediately on every device.

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